Last revision: 9 November 2022
What personal data do we collect?
As a visitor, you do not have to submit any personal information in order to use the Website. This Website only collects personal information that is specifically and voluntarily provided by visitors. Such information may consist of, but is not limited to, your name, current job title, company address, email address, and telephone and fax numbers.
We may also store and maintain any content that you provide, including but not limited to postings on any blogs, forums, wikis and other social media applications and services that we may provide.
We collect personal data of our workers, candidates, suppliers, business contacts, shareholders and website users. We will always try to give individuals appropriate notice of what data will be collected and how it will be used. Whatever happens, we will only process that data if we consider it fair and lawful to do so.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Third party vendors such as Google Analytics™ use their own cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Will we share your personal data with outside parties?
Generally no. When we collaborate with other parties, you will be given notice that you are submitting data not only to Trust Insights, but also the second party. We do not share your data with third parties without your express consent. We do share aggregated, anonymized data (typically website usage data) but no personally identifying information is included in that sharing.
We may transfer personal data to our contracted service providers and advisors who may be located in other countries. Before we do so, we take steps to ensure that your personal data will be given adequate protection as required by relevant data protection laws and our internal policies.
However, there will be other times when we need to share or disclose personal data you provide for a specific purpose, for example:
We may need to disclose your personal data to third parties in the event that we sell or liquidate any part of our business or assets;
We will disclose or share your personal data to comply with any legal obligation, or to protect the rights, property, or safety of our employees, our clients, or others.
How will we use your data?
The primary use of your data is for company marketing and sales purposes. We will use your data to market our products and services to you through channels such as email marketing, social media marketing, digital advertising, face-to-face interactions, telephone calls, events, and co-marketing. We will also use your data for our own internal machine learning and artificial intelligence modeling, but this data is processed internally at Trust Insights and not submitted to a third party.
What about personally identifying information/sensitive personal data?
The term “sensitive personal data” refers to the various categories of personal data identified by European and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories may include personal identity numbers, financial account information, racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, biometric or genetic data, sexual life, or criminal record (including information about suspected criminal activities).
What about data security?
We take appropriate steps to maintain the security of personal data collected. Regarding your use of our websites you should understand that the open nature of the Internet is such that information and personal data may flow over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data is intended.
Our site may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies or sites. Please check these policies before you submit any personal data to these sites.
Where will your personal data be processed?
As a USA company using global vendors such as Google, Hubspot, IBM, and other companies, personal data we collect may be routed, stored, or transferred internationally throughout third party vendors’ worldwide network in accordance with local data privacy laws and vendors’ policies. Trust Insights stores and processes all its data in the United States of America; all servers and systems which Trust Insights owns or operates are within the geographic United States.
Retention of your data
We will retain your personal data only for as long as is necessary. If you are a customer, we will only keep the data while your account is active or for as long as needed to provide services to you and, as further needed for us to comply with our global legal and contractual obligations.
We retain Google Analytics data (which contains no personally identifying information) indefinitely, but will honor all data deletion requests within 10 business days of the request.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Changes to our policy
You are entitled to know whether we hold personal data about you and, if we do, to have access to that personal data and require it to be corrected if it is inaccurate. We generally do not make decisions by purely automatic means, but if we do, you have the right to object.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You have a question or complaint
If you can’t find what you’re looking for here, or have a concern about our use of your personal data, please Contact Us.