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IN-EAR INSIGHTS: WEEKLY PODCAST FROM TRUST INSIGHTS

Strategy Meets Data. Every Week.

In 30 Minutes or Less.

Most business podcasts are either too academic to be useful or too superficial to be actionable. We built In-Ear Insights to bridge that gap. We skip the banter and get straight to the answers you need to solve your most burning business questions.

Hosts Katie Robbert and Christopher Penn

The CEO and the Data Scientist.

Here’s the thing: Data is useless without a strategy, and a strategy is just a guess without data.

On In-Ear Insights, we bring those two worlds together using the 5P Framework (Purpose, People, Process, Platform, Performance).

CEO Katie Robbert and Chief Data Scientist Christopher Penn break down the people and processes required to make technology work for your bottom line. We share our wins, our mistakes, and the “Now What” so you can lead with authority.

Respecting Your Time and Learning Style.

Consumption on your terms. Full resource suite for every episode.

Video

Watch the “work” happen. We often share screens to show you charts, code, and frameworks in action on YouTube.

Audio

High-quality production for leaders on the move. Listen on your commute, at the gym, or between meetings.

Full Transcripts

For the researchers and scanners. Fully transcribed so you can find the exact insight without scrubbing through audio.

Practical Tips for Every Level of Leadership.

The Strategic Leader

Learn how to prove ROI and align technical teams with business goals.

The Enterprise Executive

Navigate data governance, AI ethics, and compliance risk with confidence.

The Agency Principal

Gain the technical validation you need to protect margins and win business.

Stop Guessing. Start Executing.

Recent deep-dives include:

  • Qualitative Data at Scale: Turning survey results into strategy.
  • The Shift to Agentic AI: Preparing your team for AI delegates.
  • GA4 Attribution & ROI: Fixing measurement reports.
  • The 5P Framework for AI: Why purpose matters most.

Voice Assistants

Simply tell your device:

  • Siri: “Play the In Ear Insights podcast”
  • Alexa: “Play the podcast In Ear Insights”
  • Google: “Play the podcast In Ear Insights”

Ready to level up your strategy?

Subscribe today and get the new episodes every Wednesday morning.

No hype. No shiny objects. Just the data science you need to lead.

Recent Episodes

  • In-Ear Insights: Data Preparation for Generative AI
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss data preparation for generative AI. You’ll learn why having high-quality data is the essential ingredient for getting valuable insights from AI tools. Discover how to ensure your data is clean, credible, and comprehensive, avoiding the pitfalls of ‘garbage in, garbage out’. ...
  • In-Ear Insights: Generative AI Optimization for Marketing
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the rise of SEO for AI, also known as Generative AI Optimization. You’ll discover how generative AI is changing the rules of search and what it means for your content strategy. You’ll learn how to use AI tools to uncover hidden ...
  • In-Ear Insights: What Are AI Agents?
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris answer the key question: What are AI agents? They discuss the surprising flaw in agentic AI that everyone is overlooking. You’ll unravel the mystery of what truly defines an AI agent and how it differs from simple automation. You’ll learn why blindly ...
  • In-Ear Insights: Deconstructing Generative AI Use Cases
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss deconstructing generative AI use cases. You will learn how to cut through the hype and understand how to truly use AI to solve real problems. You’ll discover a practical framework to break down complex AI initiatives into manageable steps. This episode will ...
  • In-Ear Insights: What Is a Skills Matrix Assessment?
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the importance of a skills matrix assessment in today’s rapidly evolving work environment. You’ll understand what a skills matrix assessment is and why it’s essential for navigating today’s rapidly changing work environment. You’ll discover how to pinpoint exactly where your team’s ...
  • In-Ear Insights: Generative AI Reasoning Models For Scenario Planning
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how reasoning models, a new type of AI, can revolutionize your scenario planning. You’ll discover how these advanced AI models can help you anticipate unforeseen challenges and opportunities for your business. Learn to move beyond reactive panic planning and create robust ...
  • In-Ear Insights: AI Strategy for How To Keep up With AI Technology Changes
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss AI strategy and how to stay sane amidst the whirlwind of constant AI advancements. You’ll discover practical strategies to navigate the overwhelming influx of new AI models and technologies. You’ll learn how to prioritize your business needs and focus your AI ...
  • In-Ear Insights: Tiktok Marketing, Social Media Strategy, and Diversification
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss Tiktok marketing and social media strategy diversification after the recent TikTok incident. You’ll learn how to create content that thrives regardless of platform changes. You’ll discover strategies to build a direct, trusting connection with your audience, reducing reliance on third-party platforms. ...
  • In-Ear Insights: Analyzing Data with Generative AI
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss analyzing data with generative AI. You’ll discover how to leverage AI to understand your marketing data better. You’ll learn powerful techniques to identify trends and patterns in your data, even if you’re not a data scientist. You’ll learn to use the ...
  • In-Ear Insights: What is Local AI / Open Model AI?
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss local AI, and open AI, and its implications for your business. You’ll discover how to protect your sensitive data by keeping it within your own systems. You’ll learn to reduce costs associated with large-scale AI tasks. You’ll find sustainable practices that reduce ...
  • In-Ear Insights: Trust Insights 2024 Year In Review
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the challenges of 2024 and how they learned to thrive. You will discover how Trust Insights adapted to the rapid changes in AI and found success with their R&D process. Learn why focusing on foundational elements such as people and process ...
  • In-Ear Insights: Rapid Scenario Planning with Generative AI
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss rapid scenario planning for your business with the help of generative AI. You discover methods for using generative AI to plan for multiple potential futures, equipping you to handle various situations. You learn to identify constants in your business, like revenue ...
  • In-Ear Insights: Digital Ghosts, AI Ethics, and Employment Agreements
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss your digital ghost. You will learn whether employers can put your digital ghost to work, the legal and ethical implications of employers using your digital assets, how to safeguard your digital likeness, and what you need to negotiate with your employer. Watch ...
  • In-Ear Insights: Marketing Lessons From MarketingProfs B2B Forum 2024
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss their key takeaways from the MarketingProfs B2B Forum 2024. You will learn about the surprising reality of AI adoption in marketing. You will discover the challenges of accurately measuring AI usage and the inherent biases in current surveys. You will gain ...
  • In-Ear Insights: AI Readiness at MarketingProfs B2B Forum
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the crucial topic of AI readiness for businesses. Discover the essential steps to determine if your organization is truly prepared to leverage AI effectively. Learn how to avoid common pitfalls and misconceptions surrounding AI implementation. Gain valuable insights into maximizing your ...
  • In-Ear Insights: Marketing Strategic Planning for Macro Trends in Uncertain Times
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss navigating the unpredictable world of marketing strategic planning in uncertain times. You’ll discover valuable strategies for planning and adapting amidst unreliable data and ever-changing trends. Learn how to diversify your revenue streams and control what you can, even when external factors ...
  • In-Ear Insights: The Trust Insights RAPPEL AI Prompt Framework Explained
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the new RAPPEL AI prompt framework for AI prompting, designed to simplify and improve your interactions with AI. Discover why priming the model is crucial for accurate results and how this framework helps you avoid common pitfalls. Learn how RAPPEL streamlines ...
  • In-Ear Insights: Data Protection, AI and Privacy
    In this week’s In-Ear Insights, the TrustInsights.ai podcast, Katie and Chris discuss data protection, AI and privacy. How do you protect your data and client/customer data when using AI tools like ChatGPT? Learn the two major protection classes and three levels of data protection in this episode. Tune in to find out more! Watch the video ...
  • In-Ear Insights: Generative AI for Conference Attendees
    In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss using generative AI for conference attendees. Using the MarketingProfs B2B Forum 2024 (#MPB2B), you will learn how to leverage AI to define your goals, create a detailed plan to achieve them, and optimize your conference experience. You’ll discover how to use ...
  • So What? AI Music Generation for Marketing
    So What? Marketing Analytics and Insights Live airs every Thursday at 1 pm EST. You can watch on YouTube Live. Be sure to subscribe and follow so you never miss an episode! In this episode of So What? The Trust Insights weekly livestream, you’ll learn how AI music generation tools, like Suno, are changing the landscape of music ...

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