In-Ear Insights: Will AI Make Us Lazy and Stupid?

In this week’s In-Ear Insights, Katie and Chris discuss a thought-provoking question raised during a recent talk: Is there a genuine risk with the use of AI? Will it make us lazy and reduce the quality of our work? We explore the impact of AI on human behavior and the potential consequences of over-reliance on automated systems. We delve into examples where AI can both improve and diminish service experiences, and the importance of strategic decision-making when implementing AI. Join us as we examine the complex relationship between humans and technology in the realm of AI. Watch the video to gain insights into the risks and considerations surrounding AI adoption in various contexts.

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Machine-Generated Transcript

What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode.


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