In-Ear Insights Predictive Analytics and Reducing Churn

In-Ear Insights: Predictive Analytics and Reducing Churn

In this week’s In-Ear Insights, Katie and Chris discuss predictive analytics and applying it to reducing churn throughout the customer journey. Learn what types of predictive analytics apply, how generative AI fits in the mix, and steps you can take to reduce churn. Watch the video here: Can’t see anything? Watch it on YouTube here. […]

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In-Ear Insights: Lessons Learned from Social Media Marketing World 2024

In-Ear Insights: Lessons Learned from Social Media Marketing World 2024

In this week’s In-Ear Insights, Katie and Chris reflect on lessons learned from Social Media Marketing World 2024. With generative AI taking center stage both literally and figuratively, what does that mean for social media marketers? Tune in to find out! Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to […]

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In-Ear Insights Predictive Analytics If You're Data-Poor

In-Ear Insights: Predictive Analytics If You’re Data-Poor

In this week’s In-Ear Insights, Katie and Chris discuss how to do practices like predictive analytics and classical AI/machine learning when you’re data-poor. What data is available to forecast and work with? How do you create data when you don’t have it, and what strategic advantage might this confer? Tune in to find out! Watch […]

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In-Ear Insights Generative AI Impact on Search Engine Marketing

In-Ear Insights: Generative AI Impact on Search Engine Marketing

In this week’s In-Ear Insights, Katie and Chris discuss generative AI impact on search engine marketing. What is​ the impact of services like ChatGPT, Google Gemini, Perplexity, and Microsoft Copilot on traditional SEO and search? Tune in to find out, and what steps you should take to prepare for the future. Watch the video here: […]

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In-Ear Insights Generative AI and Job Losses

In-Ear Insights: Generative AI and Job Losses

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the impact of generative AI and job losses and its role in the corporate world. They debate the consequences of replacing human roles with AI, emphasizing the risks and short-term thinking involved in such decisions. The episode explores the evolving nature […]

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In-Ear Insights Strategic Value of Analytics

In-Ear Insights: Strategic Value of Analytics

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the crucial role of analytics in digital marketing and how it’s often seen as the bearer of bad news. They explore the common pitfalls companies face when they only sporadically review data, leading to missed opportunities for timely adjustments. Katie emphasizes […]

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In-Ear Insights Unlocking Workforce Potential with Generative AI

In-Ear Insights: Unlocking Workforce Potential with Generative AI

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss unlocking workforce potential with generative AI and the evolving landscape of artificial intelligence in the workforce. They delve into the capabilities and limitations of AI, contrasting its performance against human tasks and creativity. The conversation highlights the importance of human critical […]

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In-Ear Insights Generative AI in 2024

In-Ear Insights: Generative AI in 2024

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss generative AI in 2024 and the rapid advancements in generative AI over the past year, including significant developments in various AI models. They explore how these technologies impact businesses and the importance of understanding their capabilities and limitations. The conversation also […]

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In-Ear Insights 2023 Year in Review

In-Ear Insights: 2023 Year in Review

In this week’s In-Ear Insights, Katie and Chris look at 2023 in the rearview mirror in their 2023 year in review. What a year, from GA4 to Generative AI – what did we learn? What’s changed, what stays the same, and what can we look forward to in 2024? Tune in to find out! Watch […]

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In-Ear Insights Quality, Quantity, Productivity, and Generative AI

In-Ear Insights: Quality, Quantity, Productivity, and Generative AI

In this week’s In-Ear Insights, Katie and Chris debate the importance of quality work vs. quantity work, measuring employee productivity, and how generative AI may impact the way you think about staffing and hiring. Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: Download the MP3 audio […]

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