INBOX INSIGHTS: Local AI Migration Part 4, Practical Responsible AI Part 3 (2026-09-23) :: View in browser 👉 Take our new course, Introduction to Deep Research with AI! Watch This Newsletter 🎧 Listen to this newsletter as an MP3 Local AI Migration: Part 4 Why is this taking so long? Last week I told you […]
Category: management
Enterprise AI Part 7
In this week’s Data Diaries, we close the series at the vendor contract. Last week’s inference-hub thesis pivots from infrastructure to operations, where vendor selection and exit strategy share the same file. This is Enterprise AI, part 7. AI is just another contractor — a contractor that is not human, that is gullible, and that […]
So What? Defining the Agency of the Future
So What? Marketing Analytics and Insights Live airs every Thursday at 1 pm EST. You can watch on YouTube Live. Be sure to subscribe and follow so you never miss an episode! In this episode, Katie Robbert, Christopher Penn, and John Wall talk through how artificial intelligence is changing client work and traditional billing models. […]
INBOX INSIGHTS: Local AI Migration Part 3, Practical Responsible AI Part 2 (2026-09-16)
INBOX INSIGHTS: Local AI Migration Part 3, Practical Responsible AI Part 2 (2026-09-16) :: View in browser 👉 Take our new course, AI for Writers and learn how to make AI write better! Watch This Newsletter 🎧 Listen to this newsletter as an MP3 Local AI Migration: Part 3 Why hasn’t this moved in a […]
In-Ear Insights: How AI Impacts Billable Hours
In this episode of In-Ear Insights, the Trust Insights podcast, Katie discusses modern billing challenges, and how AI impacts billable hours. Katie tackles billable hours and what happens to them once AI cuts your work time down. She makes the case for value-based pricing over clocking hours, walks through the 5P framework for keeping your […]
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Stop Hiding in AI Pilot Purgatory
You’re Not Stuck in AI Pilot Purgatory. You’re Hiding In It. A pilot is not a commitment, and that is the whole problem. You haven’t been stuck in pilot purgatory. You have been hiding in it. I want to say that as plainly as I can. The pilots are not the problem. Most of them […]
INBOX INSIGHTS: Skills Governance, Vibe Coding Part 3 (2026-08-19)
INBOX INSIGHTS: Skills Governance, Vibe Coding Part 3 (2026-08-19) :: View in browser 👉 Read our newest paper on what jobs AI can actually take! Watch This Newsletter 🎧 Listen to this newsletter as an MP3 Skills Governance I have two skills sitting in my Claude account with almost the same name. They do almost […]
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INBOX INSIGHTS: What Does AI Cost You, Vibe Coding Part 2 (2026-08-12)
INBOX INSIGHTS: What Does AI Cost You, Vibe Coding Part 2 (2026-08-12) :: View in browser 👉 Read our newest paper on what jobs AI can actually take! Watch This Newsletter 🎧 Listen to this newsletter as an MP3 What does AI cost you? I saw a post on Threads last week, and I haven’t […]
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Enterprise AI Part 1
In this week’s Data Diaries, we kick off a seven-part series on enterprise AI with the question every CFO eventually asks: how do you actually know what this stuff is worth? Start with TRIPS — Trust Insights’ five-factor screen for whether a task even belongs near an AI system. Take any task on your desk and […]
In-Ear Insights: AI Enablement and Jobs AI Can Do
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss why a popular claim about artificial intelligence taking over jobs misses the mark. You will discover what AI enablement is, how to break your daily tasks into clear steps that reveal what computers handle. You will learn a testing method that […]
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