Top Resources for AI, Data Science, and Machine Learning for Marketers

Top Resources for AI, Data Science, and Machine Learning for Marketers

A question I’m asked almost daily now is, “what are the best resources for getting started with data science, machine learning, and AI, especially for marketers?” This list will be updated from time to time as new resources become available, but the basics should remain relatively stable. What Order to Learn In We recommend the […]

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Deep Dive Episode_ Digital Transformation

{PODCAST} In-Ear Insights: Digital Transformation

In this episode of In-Ear Insights, founders Katie Robbert and Christopher Penn debate today’s hot buzzword in business: digital transformation. What is it? Is it net new to the business world or is it old wine in a new bottle? Listen in and share your own opinions in the comments. Download the MP3 audio here. […]

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Predictive CX Series

Powering Customer Experience with Predictive Analytics – Consideration

The customer experience arguably the most important part of your business. Without customers, you aren’t able to meet any of your business goals. Without a solid customer experience, you will have a hard time attracting and keeping new business. How do we even start to tackle the customer experience and understand what our audience wants? […]

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Deep Dive Episode_ Influencer Marketing

{PODCAST} In-Ear Insights: Influencer Marketing

In this episode of In-Ear Insights, join cofounders Katie Robbert and Christopher Penn as they wade through the murky waters of influencer marketing. What responsibilities does an influencer have? What responsibilities does a company have? What’s working today in modern influencer marketing? Tune in as we cover employee advocacy, how much influencers are being paid, […]

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Predictive CX Series

Powering Customer Experience with Predictive Analytics – Awareness

The customer experience arguably the most important part of your business. Without customers, you aren’t able to meet any of your business goals. Without a solid customer experience, you will have a hard time attracting and keeping new business. How do we even start to tackle the customer experience and understand what our audience wants? […]

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Deep Dive Episode_ 2019 Marketing Planning

{PODCAST} In-Ear Insights: 2019 Marketing Planning

In this episode of In-Ear Insights, learn how to approach your 2019 marketing planning from a data-driven approach. Instead of guessing or just adding 10% to last year’s metrics and KPIs, what could you do to more accurately forecast, plan, and budget for the coming year? Join founders Katie Robbert and Christopher Penn for a […]

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Encouraging Voter Participation Deep Dive into 2016 Census Voting Data

Encouraging Voter Participation: Deep Dive into 2016 Census Data

At Trust Insights, one of our core values is, “We are cooperative and aware.” When we consider what invites change in government, the single greatest factor is voter participation. Regardless of political or ideological affiliation, encouraging more citizens to actively participate/cooperate in the political process is a worthy aim. Why don’t more people vote? Fortunately, […]

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Predictive CX Series

Powering Customer Experience with Predictive Analytics – Planning

The customer experience arguably the most important part of your business. Without customers, you aren’t able to meet any of your business goals. Without a solid customer experience, you will have a hard time attracting and keeping new business. How do we even start to tackle the customer experience and understand what our audience wants? […]

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Deep Dive Episode_ Tackling Diversity, Sexism, and Technology

{PODCAST} In-Ear Insights: Tackling Diversity, Sexism, and Technology

In a recent survey of CMOs by IDG, one of the concerns expressed by top CMOs is the number of women leaving the technology field due to bias, discrimination, and sexism. CEO Katie Robbert and co-founder Christopher Penn tackle what companies are doing, what they should or could be doing, and how people at any […]

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Predictive CX Series

Powering Customer Experience with Predictive Analytics – Introduction

The customer experience arguably the most important part of your business. Without customers, you aren’t able to meet any of your business goals. Without a solid customer experience, you will have a hard time attracting and keeping new business. How do we even start to tackle the customer experience and understand what our audience wants? […]

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