{PODCAST} In-Ear Insights: Organizational Change and the Great Resignation

{PODCAST} In-Ear Insights: Organizational Change and the Great Resignation

In this episode of In-Ear Insights, Katie and Chris discuss the impact of the Great Resignation on organizations and how marketers should be thinking about preserving institutional knowledge. How do you anticipate and protect your organization from unexpected (or expected) departures, ensuring you can still meet your goals and create the kind of impact you […]

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{PODCAST} In-Ear Insights: Analytics Amnesty and Change Management

{PODCAST} In-Ear Insights: Analytics Amnesty and Change Management

In this week’s episode, Katie and Chris examine the concept of analytics amnesty as part of change management. When you know things are wrong or broken, and you’re committed to making a change for the better, you may need to declare amnesty – a reboot that removes any and all blame for the way things […]

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effect change

How do you effect change without authority?

Recently asked our slack community what questions they had about change management. This one stuck out to me as a very common issue: “How do you effect change without authority?” That’s an excellent question with a not so easy answer. Buckle up, this is going to be a long read. I’ll start with – it […]

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accountability

Accountability

We launched a new website. Let me say that with more enthusiasm. We launched a new website!!! This is a project that we started working on last year and we’re seeing our vision come to light. It’s very exciting. So let’s get to the point. Who gets credit if you like it? The whole team. […]

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What you do versus what you do for me

What do you do versus what do you do for me?

My family and friends often ask, “What does Trust Insights do?” and for some reason, I struggle to come up with a simple answer. Why? Because I’m trying to answer “what we do” instead of “what we do for you”. I muddle through phrases like “change management” and “machine learning”. Outside of Trust Insights, those […]

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