This content was originally featured in the January 3rd, 2024 newsletter found here: INBOX INSIGHTS, JANUARY 3, 2024: PROCESS OVER OUTCOME, DATA AS AN AI ADVANTAGE Ah, the new year. A fresh start for everyone, whether you asked for it or not. Metrics roll over, expectations are reset, and resolutions are made. We often pressure […]
This content was originally featured in the December 6th, 2023 newsletter found here: Embracing Failure A couple weeks ago, I started the conversation about how we only sort of talk about failure. And then I asked you to help me understand why we are so cagey about it. We are comfortable talking about failure at a […]
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INBOX INSIGHTS: Professional Communities, Red Teaming Custom GPTs (1/10) :: View in browser 👉 Take our new Generative AI for Marketers course! Why should you join a professional community? Over winter break, I spent a lot of time reflecting and taking in information. Part of that was taking classes with the Peloton Community. If you […]
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This content was originally featured in the November 16, 2022 newsletter found here: https://www.trustinsights.ai/blog/2022/11/inbox-insights-november-16-2022-contextual-content-social-media-changes/ The past couple of weeks we’ve been talking about data privacy, the voice of the customer, and personalized marketing experiences. This week, I want to try and tie it all together with contextual content. Contextual content is just a fancy way […]
In this week’s In-Ear Insights, Katie and Chris tackle the written and unwritten rules of community management, especially for private social media communities like Discord. What makes a community management team successful? What makes it prone to chaos? How do you set up your community and your moderation team to be successful? Tune in to […]
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