This post was originally featured in the November 7th, 2025 newsletter found here: INBOX INSIGHTS, November 5, 2025: 7 Ways to Get Started with AI, Deterministic vs. Probabilistic 7 Ways to Get Started With AI Last month I was at an in-person event and I overheard someone saying, βwe need to leverage AI across our […]
Category: marketing
INBOX INSIGHTS: People Are The Problem, Scaffolding AI (2026-01-21)
INBOX INSIGHTS: People Are The Problem, Scaffolding AI (2026-01-21) :: View in browser π Get your copy of Letters from the Corner Office, 2025 Edition, our annual compendium book by Katie Robbert Watch This Newsletter π§ Listen to this newsletter as an MP3 People ARE the problem with AI Adoption I wrote about this last […]
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In-Ear Insights: Applications of Agentic AI with Claude Cowork
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the practical application of AI agents to automate mundane marketing tasks. You will define what an AI agent is and discover how this technology performs complex, multi-step marketing operations. You will learn a simple process for creating knowledge blocks and structured […]
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In-Ear Insights: Processing Survey Data With Generative AI
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss analyzing survey data using generative artificial intelligence tools. You will discover how to use new AI functions embedded in spreadsheets to code hundreds of open-ended survey responses instantly. You’ll learn the exact prompts needed to perform complex topic clustering and sentiment […]
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In-Ear Insights: What is Generative Engine Marketing (GEM)?
In this week’s In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss generative engine marketing, or GEM, the AI equivalent of SEM. Just as SEO became GEO, so too is SEM likely to become GEM. Learn what it is, how it might manifest, and what you should be considering. Watch the video here: Can’t […]
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INBOX INSIGHTS, November 12, 2025: Good Prompting is Delegation, Trust Insights Workshop Review
INBOX INSIGHTS: Good Prompting is Delegation, Trust Insights Workshop Review (2025-11-12) :: View in browser π Ready to lead AI? Register for our new course, the AI-Ready Strategist! Watch This Newsletter π§ Listen to this newsletter as an MP3 Good Prompting is Good Delegation I spent twenty minutes crafting the perfect prompt for an AI […]
AI Skills Training
This blog was originally featured on the September 25th, 2025 newsletter found here: INBOX INSIGHTS, September 24, 2025: AI Skills Training, Process Documentation with AI How to Advocate for AI Skills Training Today, letβs answer a reader question: βHow do we convince executives and enablement leaders to invest in improving AI skills across the workforce?β […]
INBOX INSIGHTS: The Case for Knowledge Blocks, Making Events Valuable (2025-10-29)
INBOX INSIGHTS: The Case for Knowledge Blocks, Making Events Valuable (2025-10-29) :: View in browser π Watch our MAICON 2025 session, From Text to Video in Seconds, a session on AI video generation! Watch This Newsletter π§ Listen to this newsletter as an MP3 The Case for Knowledge Blocks Last week, I spent several hours […]
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In-Ear Insights: How to Create Effective Reporting
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss effective reporting and creating reports that tell a story and drive action using user stories and frameworks. You will understand why data dumping onto a stakeholder’s desk fails and how to gather precise reporting requirements immediately. You will discover powerful frameworks, […]
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In-Ear Insights: Generative AI for Marketers at MAICON 2025
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the stark reality of the future of work presented at the Marketing AI Conference, MAICON 2025. You’ll learn which roles artificial intelligence will consume fastest and why average employees face the highest risk of replacement. You’ll master the critical thinking and […]
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